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Voice and SMS fallback

Auto fallback with Voice and SMS

COMBINE THE STRENGTHS OF SMS AND VOICE

Nowadays your customers expect businesses to tailor to their needs. They don’t want to get expensive phone calls when roaming for example, or receive authentication requests via SMS if they prefer to use their landline.

The Highside communication platform makes it possible to create fallback routing for your communication flows. With this you’re not only increasing your customer satisfaction, but also your message delivery rate.

Create intelligent “if this, then that” routing based on HLR-lookups or SMS-status delivery reports and make sure your message is delivered in the fastest and most convenient way.

Make it easy for yourself and your customers and combine the strength of SMS and Voice. Read more about the services that make auto fallback messaging possible and start building your flow.

Contact us

WE’RE HAPPY TO HEAR FROM YOU

Would you like to know more about the possibilities of auto fallback messaging, or are you looking to use our services? Give us a call, send us an email or complete the contact form below.



We’re located in the beautiful city of Utrecht in the Netherlands. When you’re around, you are always welcome to visit us for coffee and a chat.

Contact details

Wilhelminapark 26
3581 NE Utrecht
The Netherlands
Tel. +31 (0)85 732 5530
info@highside.net

Register details

OPTA registration numbers: 941547, 941548
Dutch Chamber of Commerce number: 30182587