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The simplest Voice and SMS messaging platform, just got even simpler

In recent months, Highside has studied how to further improve the user experience of the Highside communication platform. We’ve interviewed users, analysed data and tested ideas. This gave great insights in how to improve the user friendliness of the Highside platform even further.

Together with our UX design partner UNC INC we’ve transformed these this insights into new fresh designs. The first results of this transition are now visible on the Highside platform with more exciting changes due to take place over the coming period.

 

What has changed

Colour Scheme & Clean Look – We’ve made some immediate changes to the look of the platform starting with a new colour scheme and a slimmer, refined project builder.

Highside Flow builder

 

Projects become Flows – We received feedback from customers that the term Projects wasn’t quite the right fit for our platform. After listening to your suggestions and putting our heads together, we eventually came up with Flows instead. We think this is a much better fit. After all, it are communication flows you can build with the Highside platform.

Highside platform - flows

 

Building your flow just got easier – When adding a step in your flow, it was sometimes difficult to find the right one immediately. We’ve redesigned the whole thing from the ground up, making it sleeker and quicker than ever before.

Add step

 

What other updates can you expect in the following months?

Automated recurring payments are coming – In the coming period we’ll be adding more payment methods to make it even easier to make payments on the Highside platform. Another highly sought request which we’re building now is the possibility to set up automated recurring payments with your credit card. With this payment method setup you’ll never run out of credits.

Template builder – We’re going to improve flow templates. We’ll make the template builder easier to understand and easier to build more complex flows with. Of course it’ll stay possible to skip the template builder and just start building your flow from scratch.

Flow activity report – For debugging and checking the status of your flows, the activity report is very useful. However through the interviews with our users and by analysing analytics we realized it could be simplified.

And much more – The updates listed above will be accompanied by many more improvements, big and small. Please do share your thoughts with us. Read further below and see how you can earn credits : )

 

Your feedback is very (€ 5,-) valuable to us

Are you an active user on our platform for some time now? And do you want to share your thoughts on the new designs? You can earn credits to use on our platform by sharing your feedback with us, both the positive and the negative. Please submit the contact form on our contact page with your feedback and we’ll get back to you.

Per account you can get € 5,- feedback-credits on your account. Please note: This applies only to existing users who’ve actively used our platform before the design updates.