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If this, then that routing

If this, then that routing

AUTOMATICALLY COMBINE, ALTER AND CHANGE MESSAGE ROUTINGS THROUGH EVENTS

The visual programming interface of our platform gives you the possibility to insert “if this, then that” logic into your projects. With this you can for example choose to send SMS to designated numbers, but use Text-to-Speech messages instead if the number appears to be a landline. Or alternatively,  alter the content a project based on the time of day that it’s triggered (such as for out of office).

The best part of the “if this, then that” logic is that it can be used without any coding expertise with our easy to use online interface. Put your project together with the things you need and create seamless communication with your clients at the click of a mouse.

How does the “If this, then that” routing work

SUPER FLEXIBLE GRAPHICAL PROGRAMMING INTERFACE

Choose The Input

Choose the input

Set up the preferred trigger to start your communication project.

Configure The Project

Configure the Project

Define what you want to do with the input and insert exceptions with the “if this, then that” routing.

Set The Output

Set the output

With “if this, then that” routing you can choose different single, or multiple outputs based on exceptions.

The Result?

The result?

With the “if this, then that” routing you can tailor your communication to meet every situation.

Why use the Highside platform

TAILOR YOUR CUSTOMER COMMUNICATION TO EVERY SITUATION

We think setting up fully automated communications with your clients should be as easy as the communication itself. Therefore we created a graphical programming interface which is just as easy for the programmers as it is for the business side.

Once the inputs and outputs of your project are set, the logic of the projects can then be pieced together click by click. The “If this, then that” routing allows your projects to be just as flexible as with programming code.

Create interactive customer communication projects.

Set up in minutes with our easy to use online interface.

Create messaging fallbacks with SMS and Voice.

No setup fees. No monthly fees. Pay only for what you use.

Contact us

WE’RE HAPPY TO HEAR FROM YOU

Would you like to know more about the “if this, then that” routing on our platform, or are you looking to use our services? Give us a call, send us an email or complete the contact form below.




We’re located in the beautiful city of Utrecht in the Netherlands. When you’re around, you are always welcome to visit us for coffee and a chat.

Contact details

Wilhelminapark 26
3581 NE Utrecht
The Netherlands
Tel. +31 (0)85 732 5530
info@highside.net

Register details

OPTA registration numbers: 941547, 941548
Dutch Chamber of Commerce number: 30182587